In simple terms, it is the way Clarity makes sure services are:
Safe and based on up‑to‑date evidence.
Well‑led, with clear responsibility for quality and risk.
Open to feedback, learning and change
Clarity’s approach follows widely recognised “pillars” of clinical governance, adapted to the realities of occupational health.
Key elements include:
Clinical effectiveness and evidence‑based practice – using current guidance and research to inform advice and protocols.
Risk management and patient safety – identifying clinical risks, reporting incidents and learning from them.
Audit and quality improvement – regularly reviewing records, reports and processes, then acting on findings.
Education, training and supervision – ensuring clinicians maintain and develop their skills through CPD and structured supervision.
Information governance and confidentiality – robust policies for handling clinical records and sensitive personal data securely.
Service user involvement – using feedback, complaints and compliments from clients and employees to shape improvements.
Together, these pillars give a clear picture of “what good looks like” and how it is maintained.
Clinical governance is not just a set of documents; it shapes how Clarity runs services day to day.
Examples of how this works include:
Written policies for key clinical activities (for example consent, health surveillance, safety‑critical work, medicines management) that reflect national guidance and SEQOHS standards.
Regular case review, supervision and appraisal to support consistent clinical judgment across the team.
Clear processes for raising, investigating and learning from incidents, complaints or near‑misses, with changes tracked and implemented.
These arrangements are aligned with SEQOHS and professional guidance from the Faculty of Occupational Medicine.
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